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Patient journey

Your Frozen Shoulder Patient Journey

Knowing what happens next can make the process less stressful. Here is the typical journey from first contact to assessment, planning, and recovery guidance.

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Five steps

From first message to recovery guidance.

  1. 01
    Tell us what is happening
    Submit the consultation form with your symptoms, timeline, affected shoulder, prior diagnosis, and treatments tried.
  2. 02
    Case review
    Our team reviews the information and contacts you to clarify your needs, location, prior imaging, and goals.
  3. 03
    Specialist assessment
    Your clinician reviews your history and range of motion and determines whether your presentation is consistent with frozen shoulder or whether another diagnosis must be considered.
  4. 04
    Treatment discussion
    You receive a clear explanation of reasonable options, including whether Advanced Capsular Mobilization (ACM) may be appropriate, what each option involves, potential benefits, limitations, risks, and recovery expectations.
  5. 05
    Follow-through
    If treatment proceeds, you receive post-treatment instructions designed to help maintain motion and support your recovery.
Before step one

Have these details ready.

The consultation form works best when you can describe your situation clearly. A few minutes of preparation makes the case review faster and more accurate.

Your symptomsWhen they startedAffected shoulder Prior diagnosis (if any)Treatments already triedPrior imaging (if any)
Next step

Ready to take the first step?

Tell us what's happening with your shoulder — the journey starts with a short consultation form, not a commitment.

Begin Your Patient Journey Explore Treatment Options

Individual results vary. A specialist assessment is required before determining suitability for any treatment.

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